Comprehensive Terms of Service
Understand Your Rights and Obligations
Explore the detailed terms governing your interactions with XSYN-4, ensuring clarity and transparency in every transaction.
Scope of Applicability
Terms of Service Coverage
These Terms of Service are applicable to all offers, agreements, and services provided by XSYN-4. By accessing our website or placing an order, you acknowledge and agree to comply with these terms, which are designed to ensure a fair and transparent relationship between you and XSYN-4.
Key Definitions
Understanding Our Terms
For the purposes of these Terms of Service, ‘Customer’ refers to any individual or entity entering into an agreement with XSYN-4. ‘Products’ encompass all items and services offered by XSYN-4, including but not limited to our Sunburn Rescue Cream. These definitions are crucial for interpreting the rights and responsibilities outlined in these terms.
Order Finalization
Understanding Order Acceptance and Refusal
Pricing and Payment Details
Comprehensive Guide to Pricing and Payment Options
Delivery and Shipping Information
Shipping Details and Delivery Conditions
Delivery Times: We aim to dispatch all orders within the specified timeframe mentioned at checkout. Please note that delivery times may vary based on your location and external factors beyond our control.
Shipping Costs: Shipping fees are calculated based on the destination and are clearly displayed during the checkout process. Any additional charges will be communicated before finalizing your order.
Conditions Affecting Delivery: Ensure that the delivery address provided is accurate and accessible. XSYN-4 is not responsible for delays caused by incorrect addresses or unforeseen circumstances.
Right of Withdrawal and Return Policy
Customers are entitled to a 14-day period to withdraw from their purchase without any obligation to provide a reason. This period begins from the day the product is received. To initiate a return, the product must be unused, in its original packaging, and all return shipping costs are borne by the customer unless otherwise agreed. Exceptions apply to products that are sealed for hygiene purposes if the seal is broken.
To exercise the right of withdrawal, please notify us of your decision via our contact form or email, providing your order details. Upon receipt of the returned product, a refund will be processed within 14 days, using the original payment method. Note that any shipping fees incurred during the initial purchase are non-refundable.
Liability Disclaimers
Product Usage and Liability
XSYN-4 is committed to providing high-quality products, yet we disclaim liability for any adverse effects resulting from improper use or application of our Sunburn Rescue Cream. Users are advised to follow the instructions provided on the packaging and consult a healthcare professional if necessary. Our liability is limited to the purchase price of the product in cases of proven defectiveness.
We are not responsible for any damages arising from circumstances beyond our control, including but not limited to natural disasters, accidents, or third-party actions. By using our products, you acknowledge and accept these terms, understanding that individual results may vary.
Intellectual Property Rights
All materials on the XSYN-4 website, including text, images, graphics, and logos, are protected by intellectual property laws and are the exclusive property of XSYN-4 or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited without prior written consent from XSYN-4.
We encourage users to respect our intellectual property rights and report any unauthorized use. For permissions or inquiries regarding our content, please contact us directly through our website.
Governing Law
Dispute Resolution
All agreements under these Terms of Service are governed by the laws of the Netherlands. In the event of a dispute, parties agree to first seek resolution through amicable negotiation. Should this fail, disputes will be settled by the competent court in the district where XSYN-4 is located, unless otherwise required by mandatory law. This ensures a fair and consistent legal process for all parties involved.
Notification of Changes
Terms Update Communication
We are committed to keeping you informed about any changes to our Terms of Service. Updates will be communicated through prominent notifications on our website and via email to registered users. The latest version of the Terms will always be accessible on our website. By continuing to use our services after changes are made, you agree to the revised terms. We encourage you to review the Terms periodically to stay informed.
Acknowledge Our Terms
By placing an order with XSYN-4, you confirm your agreement to our Terms of Service. This ensures a transparent and secure transaction process. We invite you to review our Terms thoroughly to understand your rights and responsibilities. Your trust is important to us, and we are here to provide clarity and support throughout your shopping experience.